7 reasons to have qualified LGV and Lift Truck Instructors in-house


Author : Molokini

09/04/2017

Many businesses question whether to outsource the training of LGV drivers and material handling equipment (MHE) operators, or have instructors in-house. Laura Nelson of RTITB explains some of the benefits of in-house instructors. 
 
Repeatedly, we have seen in-house instructors boost the safety and efficiency of an operation, and provide a good return on investment. However, some employers remain unconvinced that training in-house instructors will add the benefit needed to cover the cost of training them.
 
So, what are the benefits?
 
1. Reduce the risk of accidents and associated costs 
 
Quality transport and MHE training from a correctly trained instructor (supervised and supported by accreditation) helps to, among other things, increase the safety of drivers, operators, and pedestrians, while reducing damage to vehicles, equipment, stock, and warehouse racking. 
 
This should be the case for both in-house and outsourced training.  However, in-house training may go a step further, focussing on some specific hazards or operational processes that are unique to the particular site or business. 
 
2. Retaining staff
 
High staff turnover can be difficult for any business to manage, particularly in the logistics sector. Investment in ongoing training, even among experienced drivers or operators, helps employees to feel more valued and increases their loyalty to a business, reducing staff turnover, and the associated costs. 
 
With an in-house instructor, the trainer and trainees often know each other. Instructors may deliver training to the same employees, time and again, creating better rapport and increasing engagement with training. In addition, instructors will often be seen as mentors to newly qualified drivers, helping them through their initial career.
 
3. Identifying staff for career progression
 
In-house instructors are also well placed to identify future development opportunities for good candidates who show ambition. This helps to reduce external recruitment costs and supports business succession planning.
Companies should also consider training existing staff to become instructors, providing professional development that keeps them on their career path, and within the business. This will also help businesses to take control of the shortage of skills within the logistics and transport sector.
 
4. Instil company ethics and improve the culture
 
Alongside all the elements required for compliance and safe operation, an in-house instructor can use the training process to instil the company’s ethics and standards as part of an operator or driver’s development. 
 
5. Minimised disruption
 
Fitting training into day-to-day operations without impacting efficiency can be challenging.  Where training is outsourced, trainees may have to wait for availability or need to travel off-site, incurring additional costs as well as impacting efficiency. 
 
By using in-house instructors, training can be more easily integrated into daily operations, fitting around business needs with minimal disruption. Bringing training in-house can also offer flexibility, allowing courses to be more easily rescheduled, and reducing any cancellation costs. 
 
6. Maintaining standards
 
In-house instructors’ knowledge makes them some of the best people to monitor operators and drivers in real life situations, thereby helping to raise driving or operating standards. Qualified instructors who are present to intervene in the case of bad practice help to reduce risk, and the possibility of incidents in the workplace. They can also identify where new or refresher training is needed to uphold standards.
 
7. Compliance
 
Organisations are required to deliver ‘adequate’ training to meet the requirements of PUWER, as well as to ensure competence within their team. In the case of materials handling equipment, three stages of training are needed – Basic, Specific Job and Familiarisation training.  As the latter two stages must be done ‘on the job’, it is difficult to deliver these with outsourced training.  However, having in-house instructors enables a business to easily combine to Basic and Specific Job training and ensures that the skills exist within the business to also correctly deliver familiarisation training.
 
The dedicated RTITB Instructor Academy provides LGV instructor, forklift, pallet truck and overhead crane instructor training courses to develop qualified, professional in-house instructors that fit specific business needs. 
 
Training courses can be adapted to incorporate the standards and culture of the employers’ business, alongside the high standards held by RTITB. This assists businesses with both effective training delivery and legal compliance. 
 
For more information visit www.rtitb.co.uk/academy or call the Academy Training Solutions Executive Tracey Bennett on 01952 520214. 
 
 
 
 

Latest Client News

Entries now open for Talent...

01/08/2018

Entries for the annual Talent in Logistics Awards are now open, providing a unique opportunity to recognise, reward and celebrate the transport, warehousing and logistics industry professionals that are inspiring and developing future talent.

Talent in Logistics...

//13/12/2017

The agenda for the Talent in Logistics Conference 2018 has been revealed, featuring sessions that tackle the challenges around recruitment, safety, training and funding within the transport and logistics industries.

450°c Coils Get Lifted by 30...

//13/12/2017

Hyster Company has adapted a 30 tonne lift capacity Hyster® forklift to simplify transportation of hot metal coils, while reducing truck wear and tear.  Uniquely, the lift truck mast has no chain.

LGV Driving Assessors...

12/12/2017

RTITB Instructor Academy is reminding transport and logistics operations not to overlook LGV Driving Assessor training, highlighting the many advantages it can bring to businesses.

Hyster and Kanoo – a 57...

//08/12/2017

Senior representatives from Hyster recently visited Yusuf Bin Ahmed Kanoo Group, the exclusive Hyster® dealer for Bahrain, Kingdom of Saudi Arabia and the United Arab Emirates, marking 57 years of partnership.

RTITB only accrediting body...

12/05/2017

Laura Nelson, Managing Director of RTITB has been recognised as a key industry influencer in The Logistics 100, the only representative of an accrediting body to receive this endorsement.

Latest Molokini News

Logistics and Transport...

01/01/1970

To get your year off to a flying start in 2018, you may be thinking about attending materials handling, manufacturing, transport or shipping industry trade shows and forums.

Molokini Site Wins ‘Website...

01/01/1970

Luxury Swimming Pool & Spa company Guncast took home the coveted title of ‘Website of the Year’ at this year’s UK Pool & Spa Awards, which were held on the 4th December at The Vox Conference Centre, for a website built earlier this year by Worthing marketing agency, Molokini Marketing.

PR trends to look out for in...

//04/12/2017

As the year draws to a close, Molokini’s PR experts are looking ahead to 2018’s PR trends. But first, what were the top PR trends this year?

Materials Handling...

//31/10/2017

Although we’re fast approaching the end of 2017, there is still a range of events for the materials handling, manufacturing, ports and shipping industry taking place.  

Ingenious Home Pages for...

01/01/1970

The homepage is arguably, one of the most important pages on a website. This is the first impression that users have of a brand and more often than not, the page that receives the most traffic.  

Social Media Secrets...

01/01/1970

To help associations truly stand out from the crowd, here are some tips for using social media channels to aid significant membership growth and retention.